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DaleandSuse
New Contributor
New Contributor

Feeling old

Why does Optus make it so hard to talk to a real human?

I have been farting around for > half an hour with online chats etc and still haven't got an answer to.....where is my iPhone ordered > 2 weeks ago, when my wife has received hers? A phone call would have sorted it in 3 minutes.

D

 

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markdennis
Super Contributor
Super Contributor

Re: Feeling old

I can give you a tip to be able to go through to a representative

 

dial 1300300562

 

press 2 for delivery

press 1 for mobile

press 1 for delivery

press 1 to speak 

press 2 for other inquiry

it will ask for your number and trasnfer your to a repfresentative.

 

hope that helps!

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