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pattibob
New Contributor
New Contributor

Factory reset

I have done a factory reset on my x wave phone and now can’t turn it back on. Please help
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Dan_C
Online Community Manager
Online Community Manager

Re: Factory reset

It's hard to say without having a good look.


I'd suggest leaving the handset on charge overnight. Sometimes these handsets have a habit of bringing themselves back to life.


Failing that, the handset may still be covered under warranty. Pop into your local Optus store and we can help you through the repair process

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