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Excessive bill

I am a single mum of 2 kids and got a bill for just over $1000 I was unaware that when I hotspot my daughter watching shows on Netflix it cost so much I dont have internet st home as it's a bit pricey but stressed out to the max about this bill I just cant pay
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Trusted Contributor
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Re: Excessive bill

Excess charges data is $10/GB which is an obscene amount but unfortunately all you can do is contact Optus a plead for a reduction.

I hope you're not hotspotting any more!

Have you started a new billing cycle, if not your continued used will just rack up more $$$.

 

 

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