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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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Occasional Contributor Dazthespaz
Occasional Contributor

Excess data

You better stop *moderated* charging me $10 for excess data when mobile data is turned off. I dont give a *moderated* how long it takes to register on my phone you have no problem taking money straight away. Stop or i will cost optus alot more.

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Online Community Manager
Online Community Manager

Re: Excess data

@Dazthespaz

 

What sort of time gap between switching your data off and receiving the data alert message are we talking?


Is it within the 4-hour delay timeframe we quote, or do you find that you're receiving alerts a day or so after switching data off on your end? 

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We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

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