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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Occasional Contributor Dazthespaz
Occasional Contributor

Excess data

You better stop *moderated* charging me $10 for excess data when mobile data is turned off. I dont give a *moderated* how long it takes to register on my phone you have no problem taking money straight away. Stop or i will cost optus alot more.

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Online Community Manager
Online Community Manager

Re: Excess data



What sort of time gap between switching your data off and receiving the data alert message are we talking?

Is it within the 4-hour delay timeframe we quote, or do you find that you're receiving alerts a day or so after switching data off on your end? 

We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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