I am currently on a mobile plan that has expired and looking to sign up to the optus epic value prepaid for the special currently on offer i.e $150 for 60gb + bonus 60gb data - 365 expiry and to keep my existing number
I asked someone at an Optus store and said it was possible , however the people online I have been told the bonus data will not apply for existing optus customers taking up this offer, only applies to customers transferring from another provider or getting a new number. Please confirm that this offer is not applicable to current optus customers. If this is the case looks like ill be porting my number out.
@rich1980 A lot of companies go down this road of offering good deals to new customers and exclude their existing customers from the same offer.
Customer loyalty was valued and rewarded but it does not seem to happen very much anymore.