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New Contributor
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Email verification for Bill

I had recieved my Optus Bill via email up until December 2017. However, now it tells me I need to verify my email and to do that is to log onto to My Account and "follow the prompts" which I can not find.

How do I verify my email address to get my bills sent straight to my email again please?

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RetiredModerator
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Re: Email verification for Bill

Hey @Cinesen, we may need to check the provisioning of your My Account profile on our end. Jump into Live Chat with the billing team and they'll verify your details to make sure everything is set up correctly on our end.


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Re: Email verification for Bill

I have done that once and it didn't work and still doesn't work. Poor service poor support. RW
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