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2018-06-14 09:33 PM
Hi. Can you please give me a direct email address where I can explain a complaint? I am very particular with having my own copy of correspondences and am very surprised that Optus has no email address available anywhere, except for the contact form which obviously I cannot store for documentation.
2018-06-14 09:50 PM
No email complaint address is available.
Complaints process is outlined here: