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Email address to send complaint to

Lenlenism

Hi. Can you please give me a direct email address where I can explain a complaint? I am very particular with having my own copy of correspondences and am very surprised that Optus has no email address available anywhere, except for the contact form which obviously I cannot store for documentation. 

Re: Email address to send complaint to

Paddylee

No email complaint address is available.

 

Complaints process is outlined here:

 

http://www.optus.com.au/shop/support/answer/complaints-compliments?requestType=NormalRequest&id=1409...

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