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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
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Eligibility for covid 19 extra data

Does anyone know or can anyone find the eligibility criteria? I have a month to month contract with Optus.
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Online Community Manager
Online Community Manager

Re: Eligibility for covid 19 extra data

Here you go Healss10: 

COVID-19 Bonus Data


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: Eligibility for covid 19 extra data

Ray,

Kudos to you helping people find their way through the maze to the Bonus.
I want to say that I wouldn't even have found the Bonus, let alone struggle to work out how to claim it, had the data pack I share with my wife not exceeded our 9GB/month limit, we wouldn't have looked into purchasing more data instead of being billed $10 for each additional 1GB.
I have this say about it - a bit underhanded of you, Optus, not publicising this offer to your loyal customers by other means, such as conventional media advertising, in a period where many Australians are struggling to make ends meet while trying to stay employed or keep a business afloat from home. Not happy!

Disgruntled private customer

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