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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Healss10
New Contributor
New Contributor

Eligibility for covid 19 extra data

Does anyone know or can anyone find the eligibility criteria? I have a month to month contract with Optus.
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Ray_YC
Online Community Manager
Online Community Manager

Re: Eligibility for covid 19 extra data

Here you go Healss10: 

COVID-19 Bonus Data

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Dragonflyfarm
New Contributor
New Contributor

Re: Eligibility for covid 19 extra data

Ray,

Kudos to you helping people find their way through the maze to the Bonus.
I want to say that I wouldn't even have found the Bonus, let alone struggle to work out how to claim it, had the data pack I share with my wife not exceeded our 9GB/month limit, we wouldn't have looked into purchasing more data instead of being billed $10 for each additional 1GB.
I have this say about it - a bit underhanded of you, Optus, not publicising this offer to your loyal customers by other means, such as conventional media advertising, in a period where many Australians are struggling to make ends meet while trying to stay employed or keep a business afloat from home. Not happy!

Disgruntled private customer

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