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1
I have given up ever hoping this any of these services would work
text BAL to 9999 - message back : Your keyword is not recognised text MENU to 9999
text MENU to 9999 - message back : your keyword is not recognised text MENU to 9999
typical useless optus
Sorry to hear of the issues @2manynames. Can you send me a screenshot of the errors via private message so I can raise an IT Case for investigation?
Please include your phone number, full name and DOB.
I can't send a screenshot because I have a dumbphone not a smartphone.
I suspect that this function is only there for smartphones.
Hmm I'm going to need to see the errors to raise an escalation. Are you able to send through a photo of your screen from another device?
If not, just send through your number, name, DOB and I'll see what I can do.
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