Easy Optus SMS Menu Functions - Text 'Menu' to 9999

[dtknox]

1

[2manynames]

I have given up ever hoping this any of these services would work

text BAL to 9999 - message back : Your keyword is not recognised text MENU to 9999

text MENU to 9999 - message back : your keyword is not recognised text MENU to 9999

typical useless optus

[Toomey]

Sorry to hear of the issues @2manynames. Can you send me a screenshot of the errors via private message so I can raise an IT Case for investigation?

Please include your phone number, full name and DOB.

[2manynames]

I can't send a screenshot because I have a dumbphone not a smartphone. 

I suspect that this function is only there for smartphones.

[Toomey]

Hmm I'm going to need to see the errors to raise an escalation. Are you able to send through a photo of your screen from another device?

If not, just send through your number, name, DOB and I'll see what I can do.