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Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

dtknox

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Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

2manynames

I have given up ever hoping this any of these services would work

 

text BAL to 9999 - message back : Your keyword is not recognised text MENU to 9999

 

text MENU to 9999 - message back : your keyword is not recognised text MENU to 9999

 

typical useless optus

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Toomey

Sorry to hear of the issues @2manynames. Can you send me a screenshot of the errors via private message so I can raise an IT Case for investigation?

 

Please include your phone number, full name and DOB.


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Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

2manynames

I can't send a screenshot because I have a dumbphone not a smartphone. 

 

I suspect that this function is only there for smartphones.

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Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Toomey

Hmm I'm going to need to see the errors to raise an escalation. Are you able to send through a photo of your screen from another device?

 

If not, just send through your number, name, DOB and I'll see what I can do.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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