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Retired Employee Andy
Retired Employee

Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Need to find out your account balance, bill due date or request a payment extension? 

 

You can easily do this by sending a text with the word MENU to 9999 from any Optus Mobile or Mobile Broadband device that allows you to send texts. Plus there's lots of options for you Pre-Paid customers too 😉

 

Check out the handy guide below for a breakdown of the different functions:

 

sms_menu_nosms_no_iou.png

 

*Me2U requires a My Account/Optus Zoo username and password

 

These SMS are free when used within Australia, rates will apply for Post Paid customers who are roaming overseas.

 

Also note that not all functions will work with all plans and services.

 

Happy SMS'ing!

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24 Replies
New Contributor ray1
New Contributor

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

hello,if I want to recharge my prepaid sim card,but it say "Oh No! We couldn't recognise your mobile number. Do you mind double checking and then try again?" can you help me,I need this phone number

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RetiredModerator Dave
RetiredModerator

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Hi Ray - chat with us via this link so we can check into this issue for you. 

 

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New Contributor tracy73
New Contributor

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Menu 

T.l.C
New Contributor tracy73
New Contributor

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Menu

T.l.C
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New Contributor 632251
New Contributor

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

 
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New Contributor kitchan
New Contributor

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Please help, never have a service like Optus, worst than Vodafone.  Please tell me how the new customer knows their an account number when needed to do online my account register?  Have enough with Optus todaySmiley Frustrated Never referral to anyone I know......

Spoiler
 

 

New Contributor Rav
New Contributor

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Menu 9999

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New Contributor Pinkylin
New Contributor

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

hi there?  Anyone can help me? I have reload $20 optus recharge yesterday, I need to use $10 for data, $10 for calling/SMS... 

 

It's hard to download optus app, any SMS way to activate the plan? 

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RetiredModerator Esther
RetiredModerator

Re: Easy Optus SMS Menu Functions - Text 'Menu' to 9999

Good Morning Pinkylin - happy to have a look for you if you like to PM me your full name, DOB for ID and also your mobile number! Thanks 


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