Mobile Products & Network

Accepted Solution

Early Termination Fees


Hi there, I was just wondering how they are calculated?


I'm paying $69 (59+10) a month, and only have 4 payments left ($276 total), but in my account page, it lists the ETF as $312 and handset payments at $27.


How is the early termination fee more than the total ammount I owe?

Re: Early Termination Fees


Nobody? Just Optus being greedy?


Re: Early Termination Fees


Hey Cubby,


Cancellation fees are set out in your initial contract and take the monthly access fee as well as the piece of equipment supplied into consideration.


The cancellation fee is highest during the first 12 months and this then drops throughout the contract.


Send me your details if you'd like me to check it out and advise if the fee will be dropping anytime soon.

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