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New Contributor Gary12345
New Contributor

EPL on Optus sport

Last Saturday Nov 2 2019 I tried watching the soccer on my mobile on Optus sport. All I got was perfect sound but a still picture. Totally useless. Some weeks it works fine , and others it is hopeless. Anyone else have the same problem with watching Optus sport on mobile. I suppose you would need broadband which isn't practical for me.

 

 

Peter

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Online Community Manager
Online Community Manager

Re: EPL on Optus sport

Hey, Peter.


Is it the same for our on-demand content? For example, are you coming across the same issue when watching a replay of the match?


There's a couple of things we need to know.


1) The make and model of your mobile device

2) The version number of the Optus Sport app you're running


It's also worth mentioning that you can log a case directly through the Optus Sport app.

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New Contributor Gary12345
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Re: EPL on Optus sport

Optus sport has been perfect the last 3 weeks. Also, bought Google chrome ultra and once I got it connected and working it's the same as watching free to air tv.  Hopefully it keeps up like this.

 

 

Peter

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Online Community Manager
Online Community Manager

Re: EPL on Optus sport

Thanks for reporting back, Peter and good to hear everything is going well. ️ 


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