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New Contributor DamoCollins
New Contributor

Dispute Amount on Bill

Hi Optus. I would like to talk to someone, please. I do not agree with a recent charge/amount on my bill. I phoned 133937 and the options available kept leading me around in circles. 

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Crowd Champion caaf
Crowd Champion

Re: Dispute Amount on Bill

Hey Damo,

 

I'll flag your post so hopefully you'll be first on the list for tomorrow.. From there I'd imagine they'd be some communication via here, private messaging ect.. Hope you get it sorted.

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. Smiley Wink
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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
New Contributor DamoCollins
New Contributor

Re: Dispute Amount on Bill

Cheers Dave.

Smiley Happy

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RetiredModerator Meg
RetiredModerator

Re: Dispute Amount on Bill

Hey Damo, is there anything unusual about the charge? Feel free to PM me more details.

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New Contributor Haiyang
New Contributor

Re: Dispute Amount on Bill

Hi Damo,

 

Has your problem been solved? I have the same problem with Optus. I made phone calls, went to the store and did online chat. None of them gave any solution but kept leading me in circles.

 

 

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