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Dispute Amount on Bill

DamoCollins

Hi Optus. I would like to talk to someone, please. I do not agree with a recent charge/amount on my bill. I phoned 133937 and the options available kept leading me around in circles. 

Re: Dispute Amount on Bill

caaf

Hey Damo,

 

I'll flag your post so hopefully you'll be first on the list for tomorrow.. From there I'd imagine they'd be some communication via here, private messaging ect.. Hope you get it sorted.

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. Smiley Wink
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Re: Dispute Amount on Bill

DamoCollins

Cheers Dave.

Smiley Happy

Re: Dispute Amount on Bill

Meg

Hey Damo, is there anything unusual about the charge? Feel free to PM me more details.

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Re: Dispute Amount on Bill

Haiyang

Hi Damo,

 

Has your problem been solved? I have the same problem with Optus. I made phone calls, went to the store and did online chat. None of them gave any solution but kept leading me in circles.

 

 

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