Dispute Amount on Bill


Hi Optus. I would like to talk to someone, please. I do not agree with a recent charge/amount on my bill. I phoned 133937 and the options available kept leading me around in circles. 

Re: Dispute Amount on Bill


Hey Damo,


I'll flag your post so hopefully you'll be first on the list for tomorrow.. From there I'd imagine they'd be some communication via here, private messaging ect.. Hope you get it sorted.

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. Smiley Wink
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy

Re: Dispute Amount on Bill


Cheers Dave.

Smiley Happy

Re: Dispute Amount on Bill


Hey Damo, is there anything unusual about the charge? Feel free to PM me more details.

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Re: Dispute Amount on Bill


Hi Damo,


Has your problem been solved? I have the same problem with Optus. I made phone calls, went to the store and did online chat. None of them gave any solution but kept leading me in circles.



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