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PaulineJ
New Contributor
New Contributor

Disparity between total usage and what myapp shows daily

I have a total usage showing in excess of 100gb but if you add up what it shows on my app it is less than 50gb,

Two days in particular show 1-2gb on myapp but if you go online and sign in via optus.com.au they show over 40gb for the 2 days. (have never used this much before)

Trying to get an answer on the message thing is impossible.

Anyone had such a huge difference between the two apps before?

Have deleted app and reinstalled but still showing same (lower) figures.

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Disparity between total usage and what myapp shows daily

What does your phone records say you have used under usage settings?
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