For 24/7 support message our team of experts via the My Optus app.
I have a total usage showing in excess of 100gb but if you add up what it shows on my app it is less than 50gb,
Two days in particular show 1-2gb on myapp but if you go online and sign in via optus.com.au they show over 40gb for the 2 days. (have never used this much before)
Trying to get an answer on the message thing is impossible.
Anyone had such a huge difference between the two apps before?
Have deleted app and reinstalled but still showing same (lower) figures.