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gabriellet
New Contributor
New Contributor

Discount on current bill

I have just lost my job from Covid 19 and a few of my work colleagues have got a discount from their optus bill, i was wondering if i could do the same? thank you

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Discount on current bill

Tough break. Optus staff are clued in to be (extra) helpful if at all possible, but you'd be best to cal the hardship number and discuss.

https://www.optus.com.au/about/legal/financial-hardship
Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Discount on current bill

Optus have implemented a whole range of changes to help people out and if you have a read of the link below under "Supporting Customers Needs" this may be the help that you need.

https://www.optus.com.au/about/media-centre/coronavirus-support?