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rachld
New Contributor
New Contributor

Disconnected

I really need to discuss payment options to get my mobile reconnected!!! - I need to make calls!!
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Tina_YC
Moderator
Moderator

Re: Disconnected

Hey @rachld, thanks for getting in touch with us. We're sorry you're having issues with your service. 


Please note that we’re unable to look into account details on Yes Crowd. Therefore, we recommend messaging us via the Messenger site. Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.


Alternatively, you can head to your local Optus store and our friendly staff will be able to place you on the phone with our Financial team. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.