Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Hi there cktandennis,
It's not clear as to the reason why your service is disconnected and for how long it has been in this state?
Either way you would need to contact Optus directly to find out if it is possible.
Oh it's been 6 months? Chances are it's been through the quarantine process and the number has been allocated to somebody else.
Have you tried dialling the number? If you get an indication that someone doesn't have it yet it won't hurt to contact Optus to try your luck.
We’re unable to look into account details on Yes Crowd.
It sounds like it is beyond the point of being able to be re-activated.
I’m afraid we're unable to assist here on this public forum as we don't have access to customer accounts.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button 🙂
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.