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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Damun
New Contributor

Direct Debit

Hi, 

 

I believe i set up my direct debit few months ago, and it was working fine. This month it suddenly stopped working, and I have due payment. 

Please let me know if I need to setup my Direct Debit again !! and pay my bills manually for this month. 

 

Thanks, 

Damun 

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1 Reply
Esteemed Contributor
Esteemed Contributor

Re: Direct Debit

Hi Damun,

 

Best to contact LIVECHAT and ask about your account status.

 

Any chance your connected card has gone past its expiry date (or if it was a bank AMEX?)

 

And don't forget to request a refund for any late fee charge or $15.

 

Peter Gillespie