I went to Optus store today and would like to swap my eSim to physical sim card due to reception constantly dropped out issue. The stuff asked me for ID, and I didn't have my wallet with me except phone. She told me Optus had policy not accept DDL for some reasons. I can't find any public information on Optus website, weird.
Is it store specific thing?
Doesn't seem unusual to have the digital license refused still apparently
You seem to need special equipment to verify it and a lot of places don't have it yet.
I'd suggest getting it accepted is probably the exception rather than the norm