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Christopher0802
New Contributor
New Contributor

Delivery

Hello, I’ve ordered the new iPhone Xs max and it will be delivered tomorrow but I’m currently out of town on a business trip is my girlfriend able to sign for it?

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Delivery

Apparently not according to the link below. I'm not even sure if someone who is authorised on your account can except it.

 

https://yescrowd.optus.com.au/t5/custom/page/page-id/IntelliArticlePage?id=7675&typename=BROWSE&keyw...

 

 

 

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SSG
New Contributor
New Contributor

Re: Delivery

How do you know “it will be delivered tomorrow”? 

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Dan_C
Retired Employee
Retired Employee

Re: Delivery

Heya @Christopher0802

 

Only the account holder can sign for the delivery. You would need to present the courier with photo ID.

 

If you're not home to receive the package, it'll be sent to your local post office.

 

From memory, there's a ten-business day collection period. If you haven't picked up the package by that time, it'll be sent back to our warehouse for reallocation. 
 

 

 

 

 

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