Twice in six months I have purchased something from Optus, the latest this week,an iPhone 8plus, what happened to my home delivery ? straight to the Post Office, no one at home they say, both times I was at home, if they called where is the card in the letter box ? Im about to advise Optus Im cancelling the order, and tomorrow I am off to Vodaphone, Internet phone everything.
This is usually on the delivery company, not Optus.
I believe sometimes drivers reach the end of the day with deliveries still outstanding, so they just drop them at the post office.
But that's usually Oz Post. Don't Optus use Startrek as a courier? The post office won't store their packages