Please see our help and support page How to remove Optusnet email addresses
We recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If you’re still needing a hand Tanishqa, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.
I have been trying to activate my voicemail according to your instructions on the website calling 321 and it asks me to enter my mobile number and press#. When I do that it hangs up on me.
How do I activate my voicemail?
If you're having trouble setting up Voicemail using the online instructions it's best to speak with our online support team via the My Optus App. You can also send a message to our Social Media team on Facebook or Twitter, and they'll be able to assist as well.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.