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Re: Deactivate my sim

I need to live chat with someone please
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Online Community Manager
Online Community Manager

Re: Deactivate my sim

Please Chat with us here.


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Re: Deactivate my sim

Hi guys i tried to block my cell phone on the call and you guys hang up on me and i think its was not done, Can you please block my cell phone as i have lost it ?
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Online Community Manager
Online Community Manager

Re: Deactivate my sim

Hey there Ahmad571,


I'm afraid that's not something that we can check here on our public forum.


You can actually block it without needing to contact Optus by logging into My Account, please see: Lost, Stolen or Found Your Mobile Device?


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor
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Re: Deactivate my sim

I do not want to Deactivate my sim, I only want to update my Account payment details

 

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Online Community Manager
Online Community Manager

Re: Deactivate my sim

Heya @Neville_Friend 

Are we talking auto pay/direct debit details or bill delivery method info?

For step-by-step instructions, see:

Set up, change or cancel direct debit

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Re: transfer my watch to my other number

 
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