Accepted Solution

Deactivate my sim


Re: Deactivate my sim


Hey there,


Ok I understand you'd like to deactivate your sim.. As you're a random person with a empty post ect that in it's self will be very challenging.


If it's prepaid you could let it run its course beyond its expiry. Anything further on could supply a little more no personal info or contact Optus directly (best course).

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. Smiley Wink
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy

Re: Deactivate my sim

[ Edited ]



Just wanted if I could postpone my bill for another 4 weeks as I have been off work ill for the last 3 weeks?


much appreciated.



Re: Deactivate my sim


Hope you're feeling better @drooo! You can request more time to pay your bill via the My Optus app or My Account. For alternative options, I'd suggest speaking with our Financial Services team on 1300 308 839. You can read more about our Financial Hardship policy here. Please let me know if you have any other questions

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

How do I add another mobile number to my Yes app

Post a Reply
Top Contributors
140 Kudos
120 Kudos
119 Kudos
78 Kudos
73 Kudos