cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Occasional Contributor MikeyGee
Occasional Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

https://www.tio.com.au/making-a-complaint

The Ombudsman needs to know this has happened to many people 

0 Kudos
Reply
Occasional Contributor MikeyGee
Occasional Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

Me too email the Ombudsman otherwise nothing happens except you pay for data you don’t use

https://www.tio.com.au/making-a-complaint

0 Kudos
Reply
Occasional Contributor MikeyGee
Occasional Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

Me too email the Ombudsman

https://www.tio.com.au/making-a-complaint

0 Kudos
Reply
Occasional Contributor MikeyGee
Occasional Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

There are a lot of us affected

https://www.tio.com.au/making-a-complaint

0 Kudos
Reply
Occasional Contributor MikeyGee
Occasional Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

Me too email the Ombudsman otherwise nothing happens 

https://www.tio.com.au/making-a-complaint

0 Kudos
Reply
Occasional Contributor MikeyGee
Occasional Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

Me too email the Ombudsman otherwise nothing will be done about it 

https://www.tio.com.au/making-a-complaint

0 Kudos
Reply
Moderator Aman_B
Moderator

Re: Data usage by service called "Xunlei/Thunder" ?

Hi @MikeyGeeDefinitely get that this would be frustrating. Are you able to PM me your full name, Optus number & date of birth so we can take a look into this?  Please PM us the details Here


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Esteemed Contributor
Esteemed Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

Hi @Aman_B,

 

I realise you guys use a different interface for posting. Suggest you check out the public interface, as for some time now moderator posts have all sorts of different font sizes for some reason.

 

Peter Gillespie

0 Kudos
Reply
New Contributor Ebonybrown4me
New Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

Only issue is that I haven't watched youtube on my phone and still had the Xunlei/thunder use my data.

Just as mysteriously as it appeared, it stopped. Thought it has more to do with the NFC.

0 Kudos
Reply
New Contributor Emily543215
New Contributor

Re: Data usage by service called "Xunlei/Thunder" ?

Yes on this current bill cycles data usage it says I've used this! No file sharing for me

0 Kudos
Reply
Top Contributors