Searching...

Mobile

Reply

Re: Data usage by service called "Xunlei/Thunder" ?

MikeyGee

https://www.tio.com.au/making-a-complaint

The Ombudsman needs to know this has happened to many people 

Re: Data usage by service called "Xunlei/Thunder" ?

MikeyGee

Me too email the Ombudsman otherwise nothing happens except you pay for data you don’t use

https://www.tio.com.au/making-a-complaint

Re: Data usage by service called "Xunlei/Thunder" ?

MikeyGee

Me too email the Ombudsman

https://www.tio.com.au/making-a-complaint

Re: Data usage by service called "Xunlei/Thunder" ?

MikeyGee

There are a lot of us affected

https://www.tio.com.au/making-a-complaint

Re: Data usage by service called "Xunlei/Thunder" ?

MikeyGee

Me too email the Ombudsman otherwise nothing happens 

https://www.tio.com.au/making-a-complaint

Re: Data usage by service called "Xunlei/Thunder" ?

MikeyGee

Me too email the Ombudsman otherwise nothing will be done about it 

https://www.tio.com.au/making-a-complaint

Re: Data usage by service called "Xunlei/Thunder" ?

Aman_B

Hi @MikeyGeeDefinitely get that this would be frustrating. Are you able to PM me your full name, Optus number & date of birth so we can take a look into this?  Please PM us the details Here


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: Data usage by service called "Xunlei/Thunder" ?

petergdownload

Hi @Aman_B,

 

I realise you guys use a different interface for posting. Suggest you check out the public interface, as for some time now moderator posts have all sorts of different font sizes for some reason.

 

Peter Gillespie

Re: Data usage by service called "Xunlei/Thunder" ?

Ebonybrown4me

Only issue is that I haven't watched youtube on my phone and still had the Xunlei/thunder use my data.

Just as mysteriously as it appeared, it stopped. Thought it has more to do with the NFC.

Re: Data usage by service called "Xunlei/Thunder" ?

Emily543215

Yes on this current bill cycles data usage it says I've used this! No file sharing for me

Post a Reply
Top Contributors
78 Kudos
74 Kudos
63 Kudos
55 Kudos
50 Kudos