Data usage by service called "Xunlei/Thunder" ?

[MikeyGee]

https://www.tio.com.au/making-a-complaint

The Ombudsman needs to know this has happened to many people 

[MikeyGee]

Me too email the Ombudsman otherwise nothing happens except you pay for data you don’t use

https://www.tio.com.au/making-a-complaint

[MikeyGee]

Me too email the Ombudsman

https://www.tio.com.au/making-a-complaint

[MikeyGee]

There are a lot of us affected

https://www.tio.com.au/making-a-complaint

[MikeyGee]

Me too email the Ombudsman otherwise nothing happens 

https://www.tio.com.au/making-a-complaint

[MikeyGee]

Me too email the Ombudsman otherwise nothing will be done about it 

https://www.tio.com.au/making-a-complaint

[Aman_B]

Hi @MikeyGee - Definitely get that this would be frustrating. Are you able to PM me your full name, Optus number & date of birth so we can take a look into this?  Please PM us the details Here

[petergdownload]

Hi @Aman_B,

I realise you guys use a different interface for posting. Suggest you check out the public interface, as for some time now moderator posts have all sorts of different font sizes for some reason.

Peter Gillespie

[Ebonybrown4me]

Only issue is that I haven't watched youtube on my phone and still had the Xunlei/thunder use my data.

Just as mysteriously as it appeared, it stopped. Thought it has more to do with the NFC.

[Emily543215]

Yes on this current bill cycles data usage it says I've used this! No file sharing for me