Play for Perks! There's $2.5 million worth of prizes up for grabs until 2 April, thanks to Optus Per... Read the full story
2017-03-03 05:09 PM - edited 2017-03-03 05:16 PM
I have been on the $100 12GB Optus plan for quiet some time, recently i noticed that the data cap had been increased to 24GB. I had recieved no notification from Optus about this and now they are charging more for the same plan all without notifying me of anything. If anyone could provide me with some insight or directions that would help a lot.
EDIT: The issue is resolved, a family member had attached their account to my own
2017-03-04 11:41 AM
Sneaky family member! Thanks for updating your thread!
This is an open and public support forum please refrain from posting private/personal information. If I've helped, don't forget those Kudo's and Solution buttons