cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor HTown
New Contributor

Data Pool Alllowance Incorrect!

Hi, I've woken up to a tonne of messages aboutextra data being added.

Only to see this when I log in to my account.

 

Can anyone explain this?? It makes no sense!

Extremely unhappy at the moment.

 

 shareddata.PNG

0 Kudos
Reply
3 Replies
Esteemed Contributor
Esteemed Contributor

Re: Data Pool Alllowance Incorrect!

That makes no sense to me either. How much data are supposed to have do you know?

0 Kudos
Reply
New Contributor HTown
New Contributor

Re: Data Pool Alllowance Incorrect!

It looks to have been corrected since that post this morning....

Thank you Optus . I guess I'll find out when my bill arrives.

0 Kudos
Reply
Moderator Zac_D
Moderator

Re: Data Pool Alllowance Incorrect!

Hi @HTown, that's certainly strange to have that show up and then disappear. I'd be happy to check on your account if you'd like? Just PM us here with:

 

Full name:

DOB:

Mobile number:

Are you the account holder: y/n 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors