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New Contributor PK-S
New Contributor

Credit not applied to my invoice

Credit has not been applied to my account

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Online Community Manager
Online Community Manager

Re: Credit not applied to my invoice

Hi PK-S,


What is the credit for? Promotional credits sometimes don't appear until the second or third bill.

We’re unable to look into account details on Yes Crowd.


Please Message Us here or from your My Optus app under the Help menu.  


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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