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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Caillin
New Contributor

Credit check for transferring from Virgin

Hi, quick question for a representative.  If we take up the offer to move our Virgin mobile accounts over to Optus, are Optus going to perform another credit check?  If so, I'd dearly love to not take additional hits on our credit rating if possible.

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Online Community Manager
Online Community Manager

Re: Credit check for transferring from Virgin

Hey @Caillin 

 

If you do decide to make the switch to Optus, we will perform an external credit check.

We also take your Virgin payment history into account. 

 

If you do have any other questions, let us know. Happy to try and make the switch as painless as possible. 

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New Contributor Caillin
New Contributor

Re: Credit check for transferring from Virgin

It's not the results of the check that's concerning, just a simple check is a good hit to your credit rating.

 

Thanks for confirming that it will be hit though.  Will put off any potential transfer until the last second.

 

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Online Community Manager
Online Community Manager

Re: Credit check for transferring from Virgin

That's a fair concern, completely get it. 


If you do need a hand in the future, let us know. I'm always happy to try and help. 

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We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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