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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor Hardihood
New Contributor

Could not activate a prepaid sim

Tried several times with a new SIM about it would not complete the activation. 

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2 Replies
Crowd Champion Davelew
Crowd Champion

Re: Could not activate a prepaid sim

Hi

 

Online chat to Optus should sort it.

 

Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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RetiredModerator Mike-N
RetiredModerator

Re: Could not activate a prepaid sim

Hey @Hardihood, 

 

Have you since had a chat with one of our reps via Live Chat? If you're still looking for assistance with your activation, please send us a private message confirming your phone number, full name, date of birth and new SIM card number Smiley Happy Thank you!


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