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New Contributor
New Contributor

Cost of service

Why is it costing me so much for my service??  I have paid hundreds of dollars over the last year, I have stopped using Data and I'm not making hundreds of dollars worth of calls?

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Esteemed Contributor
Esteemed Contributor

Re: Cost of service

The cheapest plans are going to cost a few hundred dollars per year so I am not sure what you are wanting. Maybe a long life prepaid plan for $150 is what you need.

 https://www.optus.com.au/shop/mobile/prepaid/plans? 

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New Contributor
New Contributor

Re: Cost of service

Re: Cost of service

The cheapest plans are going to cost a few hundred dollars per year so I am not sure what you are wanting. Maybe a long life prepaid plan for $150 is what you need.

 https://www.optus.com.au/shop/mobile/prepaid/plans? 

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This is for new customers only?

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Esteemed Contributor
Esteemed Contributor

Re: Cost of service

If you are on a postpaid service and you are no longer under contract you can transfer to a prepaid plan if you wish.

https://www.optus.com.au/for-you/support/answer?id=1560 

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New Contributor
New Contributor

Re: Cost of service

I'm using prepaid and I don't use much date if any, I just want a cheaper way to pay for what has become a very expensive service.
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Esteemed Contributor
Esteemed Contributor

Re: Cost of service

Well I think the long life prepaid is the cheapest option however to retain your mobile number you would need to pqy the full price. If you don't care about your number $150 a year it would be.

Have a look at the long expiry plans as it looks like there may be even cheaper plans.

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