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COVID-19 impact to Optus Call Centres info here
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Occasional Contributor
Occasional Contributor

Contract Ending Soon

Hi there, I am just wondering how it works. I currently am on a 24 month contract, which ends the 27th this month! So i'm wondering how it works to switch over to a new plan/phone. Do you let optus know a little before hand or on the 27th? this is my first contract so i'm unsure! Thanks!

5 Replies
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Esteemed Contributor
Esteemed Contributor

Re: Contract Ending Soon

More often than not Optus will let you update in the last month without penalty. So pick out a new phone and speak to Optus about updating. You can speak with sales on the live chat link below if you wish. Smiley Happy

 

https://www.optus.com.au/shop/notices/service-chat

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Occasional Contributor
Occasional Contributor

Re: Contract Ending Soon

Yeah I ended up contacting them and got just that! 🙂

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Esteemed Contributor
Esteemed Contributor

Re: Contract Ending Soon

Excellent Mia. Smiley Very Happy

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Online Community Manager
Online Community Manager

Re: Contract Ending Soon

Exciting times! Which shiny new device did you go? 

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If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Esteemed Contributor
Esteemed Contributor

Re: Contract Ending Soon

I would put my money on an iPhone Dan. Smiley Happy

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