cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Content charge

Got a random message from TamTime for a $6.99 subscription fee and it has also shown up on my Optus bill. No idea who they are or what it is. Has anyone experienced this and how to I cancel this and remove the payment cost?

0 Kudos
Reply
1 Reply
Highlighted
Esteemed Contributor
Esteemed Contributor

Re: Content charge

The best method for stopping any future charges is to reduce your exposure to these companies by reducing the amount they can charge you to zero. The first link below has information on how to do that. As for the charges you have already incurred I would be speaking with support about getting a refund. You can do that via the live chat on the second link below.

 

http://www.optus.com.au/shop/support/answer/managing-third-party-content-spend-control?requestType=N...

 

http://www.optus.com.au/shop/notices/service-chat