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COVID-19 impact to Yes Crowd & Contact Centres info here
New Contributor
New Contributor

Content Charge

Hi there,


I have a content charge of $14.90 on my bill, I have no idea wwhat this is for, can you help?


Thanks so much

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1 Reply
Honoured Contributor
Honoured Contributor

Re: Content Charge

Its a scam. Optus finally closed it off after a decade or two last month. You need to:



2) Request Optus refute and refund the charge

3) Request Optus set your Premium SMS limit to $0


Some staff will still say its your job to sort out but most should sort it for you. A refund should be on your next bill.



Otherwise a mod here should be able to sort it @Dan_C


Peter Gillespie