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Contact Optus billing from overseas

Marting

There is a billing mistake on my Optus account (not covered by the FAQ). I am overseas for several months and can't phone Optus. There appears to be no email address that I can email. Likewise no SMS recipient address, nor an actual Optus Live Chat possibility. There is "Contact Us" all over the Optus website, but no actual way to contact Optus. Any suggestions please?

Re: Contact Optus billing from overseas

Davelew

Live chat link:

 

http://www.optus.com.au/shop/notices/service-chat


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Re: Contact Optus billing from overseas

Marting

Thank you Dave, that finally worked. Much appreciate your help. I ended up actually chatting at 1.00am Sydney time !

 

Interesting that the link didn't work on my laptop but DID work on my phone.

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