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Occasional Contributor crystalamturner
Occasional Contributor

Claiming insurance question

Hi Yes Crowd,

I had a question about insurance.

So basically, I have an S10 on my account and declined insurance. However, I will be adding another service for an S9+ in the next few days for a relative. If I add insurance on with the S9+, would I be able to make a claim for the S10 because I'd paying for Device Protect for another device or is it device specific?

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3 Replies
Online Community Manager
Online Community Manager

Re: Claiming insurance question

Hey there crystalamturner,


It's device specific so you wouldn't be able to do that. What happened to your S10?


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Occasional Contributor crystalamturner
Occasional Contributor

Re: Claiming insurance question

Thank you for your reply.

Nothing has happened to my S10 yet, thankfully. I had some close calls though, so that's why I was wondering.

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Honoured Contributor
Honoured Contributor

Re: Claiming insurance question

Adding insurance long after purchase doesn't really work. 

Month 0: Buy phone

Month 3: Smash Phone

Month 4: Get insurance

Month 5: Claim for a new phone.

You could look into your house and contents insurance (if an option). I'm with GIO that offer a accidental damage option for anything broken away from home. 

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