Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Hey @Ravsharma, there are a couple of issues at the moment.
Whilst we're waiting on a fix, we’ve been advised that the best way to get through is via the mobile version of live chat (that's through your My Optus application).
I can see that Aman has picked up your enquiry and we’ll continue chatting there with you