Mobile Products & Network


Charged twice for prepaid?


I bought a sim for use with my tablet, and my bank account has been charged twice for some reason?

Re: Charged twice for prepaid?


Hi Annabelle, you will need to get through to the folks at Live Chat → and they can raise a payment investigation for you and reverse on of them if it;s come through us. Sometimes it may still be in pending which may require contact the bank to cancel instead. 

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