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KadeR1
New Contributor
New Contributor

Changing to pre paid after post paid contract runs out

Hi, looking for help on the forums because I can't get on to optus via either livechat or on the phone.

 

I just finished my postpaid contract and have a 365 prepaid sim I'd like to switch to while keeping my number. Can't seem to find a way to do this online, and livechat/ calling isn't working, does anyone know how else I can get in contact with Optus?

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Changing to pre paid after post paid contract runs out

You should be able to do that but I doubt there would be any online method. Is the chat coming up blank or busy? You could try calling sales on 1800 780 219.

 

https://www.optus.com.au/shop/notices/service-chat

 

https://www.optus.com.au/shop/support/answer?requestType=NormalRequest&question=how+to+contact+optus...

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