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New Contributor Mia99
New Contributor

Changing ownership of prepaid mobile

Hi all,


I transferred my number to Optus on the 17/09/2018 and the number is currently active.

i want to change ownership of the number to my brother but everytime I populate the online form I get an error stating my details don’t match , they are one hundred percent correct.


any suggestions?

online chat hasn’t been match help

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1 Reply
Esteemed Contributor
Esteemed Contributor

Re: Changing ownership of prepaid mobile

Does your brother need to have your old number? If not then just buy a new prepaid SIM and you're set.


Otherwise contact LIVECHAT or pop into an Optus store to find out what needs fixing on the forms.


Peter Gillespie

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