cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor Cullummartin
New Contributor

Change phone plan

Just wondering how i change phone plans
0 Kudos
Reply
4 Replies
Frequent Contributor
Frequent Contributor

Re: Change phone plan

If you got a device attached to that plan that has  not reached its end contract date FYI you will be charged the remaining amount of the device for the month. That amount will be split up over three payments, over three bills. But you can change your device through online or via webchat or over the phone

0 Kudos
Reply
Online Community Manager
Online Community Manager

Re: Change phone plan

... and via the super handy My Optus app:


More > Plan > Change plan ☺️ 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
New Contributor Suziq15
New Contributor

Re: Change phone plan

Hi
Could you please advise if I can go on a cheaper plan?
0 Kudos
Reply
Highlighted
Moderator Aron_YC
Moderator

Re: Change phone plan

Hi @Suziq15

That's not something we'll be able to assist with here on the forum. You'll need to speak with our support teams online so they can open up your account and advise what options are available to you.

0 Kudos
Reply
Top Contributors