cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Cullummartin
New Contributor
New Contributor

Change phone plan

Just wondering how i change phone plans
0 Kudos
Reply
4 Replies
MRSKNOWITALL
Frequent Contributor
Frequent Contributor

Re: Change phone plan

If you got a device attached to that plan that has  not reached its end contract date FYI you will be charged the remaining amount of the device for the month. That amount will be split up over three payments, over three bills. But you can change your device through online or via webchat or over the phone

0 Kudos
Reply
Ray_YC
Online Community Manager
Online Community Manager

Re: Change phone plan

... and via the super handy My Optus app:


More > Plan > Change plan ☺️ 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
0 Kudos
Reply
Suziq15
New Contributor
New Contributor

Re: Change phone plan

Hi
Could you please advise if I can go on a cheaper plan?
0 Kudos
Reply
Aron_YC
Moderator
Moderator

Re: Change phone plan

Hi @Suziq15

That's not something we'll be able to assist with here on the forum. You'll need to speak with our support teams online so they can open up your account and advise what options are available to you.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

0 Kudos
Reply
Top Contributors