Mobile Products & Network


Change of Address-Won't Update on My Account?


Hey all,


I am trying to update my address on My Account and it just won't seem to update? My address is a verified address and it allows me to click it then when I click "save" the address won't change on my account. I tried calling the 1509 number and it gave me SMS options which then redirected me to the My Account option of changing the address. 


Is anyone else having this issue? Not really a fan of spending over an hour on hold for customer service but the address listed is an old one. 


Re: Change of Address-Won't Update on My Account?



You will probably have to ask them to do it twice as well.

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