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Occasional Contributor hughw
Occasional Contributor

Change numbers between 2 services

I have 2 services with Optus - one is a 24m contract from iPhone 7 launch in 2016, and the other is a 24m contract for an iPhone X which obviously still has a year to run.

 

My question is whether I can swap the numbers between the 2 contracts, so my existing/main number attached to the iPhone 7 gets the iPhoneX plan benefits, and the other number can be moved onto a SIM only plan when the contract expires in about a month.

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Crowd Champion caaf
Crowd Champion

Re: Change numbers between 2 services

In short No.. It’s fixed during the contract period. 

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. Smiley Wink
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Moderator Shauna
Moderator

Re: Change numbers between 2 services

Hey @hughw - Thanks for the detailed request. As @caaf mentioned, i'm afraid it's not something that can be arranged. 


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Occasional Contributor hughw
Occasional Contributor

Re: Change numbers between 2 services

Thanks @Shauna and @caaf for the quick replies 

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Moderator Shauna
Moderator

Re: Change numbers between 2 services

You're welcome! 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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