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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

jackybobo
New Contributor
New Contributor

Change Prepaid plan to sim plan

I have applied to change prepaid plan to sim annual plan. How long does it take to be activated
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Dan_C
Retired Employee
Retired Employee

Re: Change Prepaid plan to sim plan

Our back office admin are responsible for the processing of these orders.


Unfortunately, due to the restrictions brought on by COVID-19, there's  a delay with no current ETA. 


At this time, we're our support teams are only taking on critical enquires. 

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