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Dimitrak
New Contributor
New Contributor

Cant login to optus app or website to view bill

Hi i cannot login to my optuss app of websit with my accoubt details and i do not know why. I have been overcharged 40 dollars on a bill and when i go to view it, it says service not allowed. Why can i not log in at all to either optus services. I am very upset. I have even tried to reset passwords and nothing works. No phone number works. I really need someone to help me. Otherwise if i cant view my bill i will not pay it and i will share this expereince on social media and whirlpool as this has been a horrible expereince and not one optus service has been able to help me.
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Tigers1719
Trusted Contributor
Trusted Contributor

Re: Cant login to optus app or website to view bill

@Dimitrak You can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

I am an Optus user.
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