Hi i cannot login to my optuss app of websit with my accoubt details and i do not know why. I have been overcharged 40 dollars on a bill and when i go to view it, it says service not allowed. Why can i not log in at all to either optus services. I am very upset. I have even tried to reset passwords and nothing works. No phone number works. I really need someone to help me. Otherwise if i cant view my bill i will not pay it and i will share this expereince on social media and whirlpool as this has been a horrible expereince and not one optus service has been able to help me.